All counter services for agencies under the Transport Ministry will be closed from today until 31.

The agencies include the Road Transport Department (JPJ), the Land Public Transport Agency, the Vehicle Licensing Board in Sabah and Sarawak, as well as JPJ services at post offices.

Transport Minister Datuk Dr Wee Ka Siong (pic) said that besides taking into account public health and those of frontline staff, the decision was made because there were too many people at counters nationwide, which was counter to the objectives of the movement control order (MCO).

“Therefore, all matters relating to JPJ such as the renewal of road tax can be made online via the mySIKAP Awam JPJ portal and MyEG service at“At the same time, all JPJ branches across the country – including enforcement activities and operations – will carry on as usual with reduced staff during the MCO to ensure the safety of road users.


“The JPJ will also ensure that staff conducting enforcement activities will carry out suitable safety measures, ” he said a statement yesterday.Dr Wee said that under the Prevention and Control of Infectious Diseases (Measures within the infected local areas) Regulations 2020, which had been gazetted by the Health Ministry, there was no ban against the presence of supply lorries on roads in the two-week MCO period.

“Hence, JPJ will not enforce any ban on the movement of such vehicles. This is because JPJ feels that the movement of these vehicles for the transport of daily supplies is included under the list of essential services, stated under the Schedule of Essential Needs, ” he said.

The public can email any complaint or query to, WhatsApp at 019-2907723 or call the ministry hotline at 1800 88 7723 between 8am and 6pm.

They can also contact the operations centre at the National Security Council (NSC) at 03-8888 2010.

In another statement, Dr Wee said he had also attended the daily NSC coordination meeting after a series of discussions with top ministry officers to set up an action plan as part of a follow-up for its related agencies.

He said he had received a call from the Economic and Commercial Counsellor of the Embassy of the People’s Republic of China, Shi Ziming on Thursday.

“I explained that all logistics ports in Malaysia will operate as usual and that local as well as international freight carriers will be allowed to enter.

“The decision was made to ensure that the supply of goods like food, daily essentials and medicine will not be affected, ” said Dr Wee, adding that he was informed by Shi that the supply of face masks in China was normal and could be exported to Malaysia.

“I hope with the help of the embassy, the supplier of face masks could provide stock at a cheaper rate that can be brought in by air and end the problem of shortage in the local market in the near future, ” he said.

Dr Wee said he was told that there were also several local entrepreneurs who wanted to donate face masks in a large capacity to the government officers working in the front line and with the people. STAR