PT Kereta Api Indonesia (KAI) -PERSERO at a Glance
" PT Kereta Api Indonesia (Persero) merupakan Badan Usaha Milik Negara yang menyediakan, mengatur, dan mengurus jasa angkutan kereta api di Indonesia. Namun, seiring dengan dinamika dunia usaha dan berkembangnya tuntutan pasar, saat ini KAI juga menyelenggarakan kegiatan usaha penunjang lainnya dengan memanfaatkan sumber daya yang dimiliki. "
KAI was established based on Deed dated June 1, 1999 No. 2 drafted before Imas Fatimah, S.H., Sp.N.,a Notary in Jakarta, which was later amended by Deed dated September 13, 1999 No. 14. The deed of establishment was ratified by the Minister of Justice of the Republic of Indonesia through Decree dated October 01, 1999 No. C-17171 HT.01.01.TH.99 and was announced on the State Gazette dated January 14, 2000 No. 4 Appendix No. 240/2000.
The railway industry was began in 1864 when Namlooze Venootschap Nederlanche Spoorweg Indische Maatschappij commenced construction of a railway from Semarang to Surakarta, Central Java. Three other companies started to invest in building railway lines inside and outside Java ever since. The three companies that firstly involved in the railway industry were Staat Spoorwegen, Verenigde Spoorwegenbedrifj and Deli Spoorwegen Maatscappij.
After the Proclamation of Independence, Djawatan Kereta Api Repoeblik Indonesia (Railway Department of the Republic of Indonesia or DKARI) was established on September 28, 1945. Establishment date of DKARI is then commemorated as the National Train Day.
On May 25, 1963, Government of Republic of Indonesia issued Government Regulation No. 22 of 1963 to establish Perusahaan Negara Kereta Api (PNKA). Furthermore, on September 15, 1997, based on Government Regulation No. 61 of 1971, PNKA was turned into Perusahaan Jawatan Kereta Api (PJKA). With the status as a State Company and Public Service Agency, the Company formerly served public with subsidy funds from the Government.
Railway management embraced a new era when PJKA was turned into Perusahaan Umum Kereta Api (Perumka) pursuant to Government Regulation No. 57 of 1990. With the new status as a Perusahaan Umum (Perum) company, Perumka provided public services while also earned profit from the provided products and services. In terms of passenger’s services, Perumka offered three classes of service, such as: executive, business and economy classes.
On July 31, 1995, Perumka launched executive-class passenger train service with brand of Argo Bromo JS-950 Train brand that was further developed into Argo Bromo Anggrek Train (KA), which is operated since September 24, 1997. The operations of KA Argo Bromo Anggrek initiated development of other Argo brands, such as: Argo Lawu, Argo Mulia and Argo Parahyangan.
To encourage Perumka towards a service company, on February 3, 1998, the Government issued Government Regulation No. 19, 1998 concerning Transformation of Perusahaan Umum (Perum) Kereta Api into a Perusahaan Perseroan (Limited Company). Therefore, the name was altered into Perusahaan Perseroan (Persero) PT Kereta Api, or known as PT Kereta Api (Persero) or PT KA. With the new status, the Company is operated as a profit-oriented business entity. To keep exercising part of the mission as a public service organization, the Government provided Public Service Obligation (PSO) funds.
Based on Approval of the Minister of Law and Human Rights No. RI. AHU-AH.01-16788 dated October 5, 2009, Board of Directors of PT Kereta Api (Persero) issued Instruction of Board of Directors No. 16/OT.203/KA-2010 concerning the change of name of PT Kereta Api (Persero) to PT Kereta Api Indonesia (Persero) or KAI, effective since May 11, 2010.
Along with the dynamics of the business sector and the growing market demands, KAI is currently also operating other supporting business activities by utilizing its resources. The business lines include property management related to railway services, railway-based tourism, restaurant (on train services and at the stations), including catering and logistics distribution services.
In November 2017, KAI has entered a new stage to seek financing alternative for its business expansion by issuing bonds for the KAI establishment in 1946. The issuance of Kereta Api Indonesia Bonds I of 2017 received a great response from the public and investors. This success has motivated KAI to work harder to fulfill public expectations on the Company’s service excellence and performance.
In its journey, KAI has been proven as a key factor of the country’s growth with its role as backbone of the railway transportation system that has transported 394.1 million passengers and 40.1 million tons of cargo in 2017.
On August 1, 2018, KAI successfully operated the first light rail transit (LRT) system in Indonesia that started commercial operations in Palembang, South Sumatera. The LRT South Sumatera has the track length of 23.4 km, passing total 13 stations. KAI continues to develop and improve quality of its facilities, infrastructure and services to improve connectivity of Indonesian people and to deliver more efficient national logistics system by providing efficient, low emission, safety and comfortable railway transportation. Operating railway and supporting businesses through best business practices and organizational model to provide high added-value for the stakeholders and environment conservation based on four main pillars: Safety, Punctuality, Service, and Convenience.
To become the best railway service providers focusing on customer service and fulfilling stakeholders expectation.
Operating railway and supporting businesses through best business practices and organizational model to provide high added-value for the stakeholders and environment conservation based on four main pillars: Safety, Punctuality, Service, and Convenience.
INTEGRITY: Act consistently in accordance with the values of organizational policies and code of conduct of the Company. Have the understanding and desire to adjust to such policies and ethics and act consistently even though it is difficult to do so.
PROFESSIONAL: Have the ability and mastery in the field of knowledge related to work, able to master how to use, develop, and share knowledge related to work to others
SAFETY: Has an uncompromising nature and consistent in carrying out or creating systems or work processes that have the potential for low risk of accidents and safeguarding the company’s assets from possible losses.
INNOVATION: Always develop new ideas, carry out continuous corrective actions, and create a conducive environment for creation so as to provide added value to stakeholders.
EXCELLENT SERVICE: Provide the best service in accordance with satisfying quality standards and meet expectations or exceed customer expectations by fulfilling 6 A main elements: Ability, Attitude, Appearance, Attention, Action, and Accountability.