Rail Services (KTMB)

Contact Info
  • KTMB Corporate Headquarters, Jalan Sultan Hishamuddin, 50621Wilayah Persekutuan, Kuala Lumpur.
  • callcenter@ktmb.com.my
  • +603 2267 1200
  • 8:00 AM - 8:00 PM

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KTM Komuter

The KTM Komuter Services is the first electric train in Malaysia. It started its operations in August 1995. Currently, KTMB provides the KTM Komuter Servicess in the Central, Northern and Southern sectors as follows:

  1. Batu Cave – Pulau Sebang
  2. Tanjung Malim – Pelabuhan Klang
  3. Padang Rengas – Bukit Mertajam
  4. Butterworth – Padang Besar

The KTM Komuter Services network covers 57 stations from Tanjung Malim to Port Klang and Batu Caves to Pulau Sebang/ Tampin and 20 stations from Padang Rengas – Padang Besar, with a total route length of 549km electrified double track. The train frequency is 15 minutes during peak hours and 45 minutes during off-peak hours for the Central and Southern sector and at 1 hour intervals for the Northern services during both peak and off-peak hours.

Electric Train Services (ETS)

The Electric Train Services (ETS) began operations on 12 August 2010. The ETS Services is the fastest metre gauge train with a speed of up to 140 kmph that KTMB has had so far. It is also in line with the Government’s vision to elevate the railway services to a higher level in Malaysia as well as to promote green technology and an environmentally friendly transport system. Currently the ETS Services provide 40 trips daily between Gemas and Padang Besar (732 km) route as follows:

  1. Gemas – KL Sentral – Padang Besar
  2. KL Sentral – Ipoh
  3. KL Sentral – Butterworth
  4. KL Sentral – Padang Besar

The ETS Services has received an overwhelming response from the public since it started operations in August 2010. It is a fast and safe service with train sets equipped with modern facilities like LED screens for advertising purposes and infotainment, CCTV cameras for internal monitoring, a power socket at every seat and modern washrooms that include facilities for the disabled, all of which would make the ETS Services absolutely the first choice of travels.

In line with the Government’s aspiration to continuously modernize rail services in Malaysia, KTMB has introduced a business class coach for the ETS Services starting 11 October 2019. The business class coach is fitted with more conducive features that fit the business class branding. Passengers will experience enjoying a class of its own when travelling using business class coach with wider and more comfortable seats, a travel kit, audio/ video on demand, USB charging ports, an exclusive on-board meal with Malaysian signature dish and its own steward/ stewardess.

KTM Intercity

The KTM Intercity Services operates on a single track network from Gemas – Woodlands, Singapore (193km) and Gemas – Tumpat (528km) in the Southern and Eastern sectors respectively.

The KTM Intercity Services provide 49 trips daily consists of 8 express trains i.e. Johor Bahru (JB) Sentral – Tumpat – JB Sentral and JB Sentral – Gemas – JB Sentral as well as 41 shuttle trains to various destinations in the East Coast (Kuala Lipis – Tumpat) and Southern (JB Sentral – Woodlands) sectors. The Gemas station has become a transit point for passengers from the KTM Intercity Services to the Electric Train Services (ETS) and vice versa. Additionally, shuttle trains in the East Coast sector cater for the transportation requirement of the rural population, especially in the states of Kelantan and Pahang. They operate under the Public Service Obligation (PSO) and are subsidized by the Government.

Beginning 11 April 2021, a new Diesel Electric Multiple Unit (DMU) has been introduced to gradually replace the existing conventional rolling stock for the shuttle trains in the East Coast sector. With the utilization of the new DMU will further improve quality of the KTM Intercity Services by offering more safer and comfortable services to the people in the East Coast sector.

Skypark Link Services

The Skypark Link Services was introduced on 1 May 2018 connecting KL Sentral to Skypark Terminal (26km), located at the Sultan Abdul Aziz Shah Airport (Subang Airport). The Skypark Link Services is an express train with limited stops and the Malaysia’s second airport rail link service, after the Express Rail Link (ERL) between KL Sentral and the Kuala Lumpur International Airport (KLIA).

Currently, the Skypark Link Services is managed by the KTM Komuter Services, provide 32 trips daily and offers the fastest way to the Subang Airport with only 30 minutes of travel time per trip. The service aims to ease the traffic congestion and provide seamless journey especially to air passengers and people working around Skypark Terminal.

KTM Kargo

The KTM Kargo Services is set to further enhance its role with the rapidly growing demand for transportation of cargo. It will certainly provide competition to other modes providing cargo services such as road, air and maritime. Currently, there are 30 cargo train trips daily of which, about 70% are concentrated in the Northern sector. Commodities carried by rail among others comprise maritime containers, landbridge cargos, cement, sugar and chemicals. The KTM Kargo Services provide rail links to all major sea and dry ports throughout Peninsular Malaysia i.e. Penang Port, Port Klang, Port of Tanjung Pelepas, Johor Port and Ipoh Inland Port.

KTMB started to embark on operating long haul cargo trains using single locomotive since 2015 by optimising the high-powered locomotive capacity to pull up to 50 wagons for laden and empty containers/ bulk cargo respectively. The long haul train provides a more efficient, economical and safer cargo transportation. It also provides an alternative to enable greater cross border cargo movements from Malaysia to Thailand up to China in line with the aspiration of the Singapore Kunming Rail Link (SKRL).