Social distancing derailed in train due to technical glitch, says KTMB

Posted on 6 May, 2020 by Administrator

Social distancing derailed in train due to technical glitch, says KTMB

PETALING JAYA: KTM Bhd has cleared the air about a viral video showing a packed train with passengers rubbing shoulders despite the need to practise social distancing amid the Covid-19 pandemic.

Its corporate communications chief Ahmad Asri Khalbi said the incident happened on Tuesday (May 5) around 6am on a train from Port Klang to Tanjung Malim.

“The initial six-car train was met with a technical glitch and we had to replace it with a three-car train.

“When that happened, passengers, the majority of whom were heading to work during the peak hours, thronged the three-car train, ” he said.

The nine-second video showed a moving train filled to the brim with passengers, many of them wearing face masks.

Ahmad said KTMB acted on the problem and would now make sure that it would not happen again.

“After this incident, we will take it seriously in limiting the number of passengers.

“We acknowledge the oversight and are taking serious measures in crowd control, including having the auxiliary policeman at each station control and limit people in trains, ” he added.

Ahmad said the Port Klang-Tanjung Malim was the only service where a three-car set used out of 78 services KTMB offered from Port Klang to KL Sentral, Tanjung Malim and Pulau Sebang in Negri Sembilan on Tuesday.

“In any case, if we need to use a three-car set, we will only use it for low-density routes, such as the Kajang-KL Sentral route which only had 14 passengers on board this morning (Wednesday), ” he said.

He also said that KTMB would continue to practise other measures, such as taking the passengers’ temperature reading at the stations, limiting the number of passengers by 50% and markings for social distancing in the carriages.

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